Contact us
Headquarters
19 Le Van Luong, Thanh Xuan Ward, Hanoi City, Vietnam
Factory
City. QUANG NINH, VIETNAM
Phuong Nam Industrial Park, Yen Tu Ward, Quang Ninh Province, Vietnam
Contact
+(84) 964 969 967
contactus@laumee.vn
Frequently Asked Questions
Yes. Laumee paper is made from biodegradable cellulose fibers. However, to ensure the paper remains soft and durable during use, it does not disintegrate as quickly as standard toilet paper. Therefore, after the “job” is done, please dispose of it properly in the trash bin.
Not all Laumee paper lines are created to be dropped into the toilet. For products not designed for this purpose, put the paper in the trash after use to help the drainage system operate better.
If you are looking for a companion for the toilet space, the Laumee toilet paper line with the ability to dissolve quickly in water will be a more suitable choice.
Laumee always focuses on minimizing environmental impact in each stage of production. Laumee’s factory applies an environmental management system according to ISO 14001 standards, and we invest in environmental protection solutions in production such as wastewater treatment systems, emissions control and dust filtration systems to minimize emissions in production and aim for sustainable development.
When you see FSC (Forest Stewardship Council) certification on Laumee products, you can rest assured that the wood materials used in production come from responsibly managed forests according to international standards. This is not only a certification but also Laumee’s commitment to using raw materials responsibly and contributing to protecting forest resources and preserving biodiversity.
All Laumee products are made from 100% virgin pulp sourced from sustainably grown forests, so that each Laumee product reaches you with care for quality today and the environment tomorrow.
Yes. If the product was purchased via Laumee’s e-commerce channels (such as Shopee or TikTok Shop) and has a manufacturing defect, sustained damage during shipping, or was delivered incorrectly, we will assist with an exchange or return in accordance with our current policy. For purchases made through agents or distributors, please contact the seller directly for the fastest assistance.
Have. Laumee provides a variety of tissue paper solutions for restaurants – eateries, hotels – resorts, offices, hospitals, schools and many other business models. Leave your information or contact us to receive advice and quotes.
Yes. Laumee always welcomes distributors and agents to partner with us for mutual growth. You can visit the Distribution Partnership page to learn more about the benefits and partnership policies, or contact us for a consultation tailored to your needs.
You can contact Laumee via hotline, email, zalo OA or contact form, Laumee will contact you with quotes and quick support according to your needs.
You can buy Laumee products at dealer systems, supermarkets, retail stores nationwide or through genuine stores on e-commerce platforms such as Shopee, Tiktok Shop.
Laumee products should be stored in a dry, cool place, away from direct sunlight and high humidity environments. After opening the packaging, you should place the product in a clean container or area to limit dust and keep the paper dry and clean throughout use.
Have. Laumee facial tissues are made from 100% virgin pulp, contain no optical brighteners (0% OBA) and are manufactured according to strict quality control processes from Finland. Therefore, Laumee paper is suitable for daily use, even for skin areas that need gentle care.
Tissue paper is often made brighter with an optical brightener (OBA). Laumee does not. We believe that a good sheet of paper does not need to be whiter than natural, but needs to bring peace of mind to you and your family every day. Therefore, the white color of Laumee paper comes from 100% high quality virgin pulp and modern processing processes, instead of using OBA to create visual effects.
Laumee paper is produced from 100% virgin pulp sourced from sustainably planted forests, helping each sheet of paper not only retain its softness, natural whiteness and good absorbency but also bring peace of mind to you and your whole family.
Each line of Laumee paper is developed to meet each individual need to help you take care of it properly. Choosing the right product for the right purpose will bring a pleasant and complete experience every time you wipe
– Facial tissue, personal tissue: Suitable for daily personal hygiene needs
– Napkins: Used during meals to wipe hands, mouth and keep the table space clean
– Kitchen paper: Assists in absorbing grease and cleaning the kitchen area
– Multi-purpose bottom paper: Suitable for wiping hands, wiping tables, wiping surfaces and using in many different spaces
– Toilet paper: Meets daily personal hygiene needs
Laumee provides tissue paper lines such as toilet paper, Jumbo toilet paper, facial tissue, napkin tissue, multi-purpose tissue paper, kitchen tissue and personal tissue depending on your daily use needs.
Laumee owns standards and certifications for quality, environment and raw materials, notably ISO 9001, ISO 14001 and FSC®. This is the basis for us to control product quality and manage environmentally sustainable production activities.
Laumee cooperates with Valmet and a team of leading experts in Finland to apply an advanced quality management system and standardize testing methods. Each Laumee product is strictly controlled in terms of quantity, moisture, softness and absorbency before reaching consumers. In addition, 100% of our production lines are integrated with a circulating dust filter system to help remove excess paper dust during the production process, contributing to providing clean products and peace of mind for users.
